Has your organisation got the right culture?

Culture encompasses the broader values, beliefs, practices, and behaviours that shape the overall environment in an organisation, team or group. It defines how things are done within that setting.

Organisational culture includes communication styles, decision-making processes, leadership approaches, policies, and the organisation’s overall mission and vision.

Within football, I look back at the Sir Alex Ferguson era at Manchester United, and we all immediately recognise the team’s style and characteristics. It was the same with the Howard Wilkinson era when he was my boss at Leeds United – outstanding leadership, direction and vision.

The challenge for both clubs has been how to replace great leaders who lead their organisation’s culture and, in turn, succeed at the highest level of their profession – a challenge which neither team has entirely managed since. There’s also an argument about whether modern-day football managers can have that sort of influence over the whole organisation. Jurgen Klopp and Pep Guardiola would say yes.

Culture is more pervasive and affects all members within the organisation, influencing how they interact with one another and how they approach their work overall.

As an organisation, I look at Brighton and Hove Albion and am very impressed with its culture, led by its owner, Tony Bloom and CEO, Paul Barber. The club gives off a consistent feel, identity, and what it stands for. The proof is how it outperforms year after year against so-called bigger clubs. Search for the Paul Barber interview on the ‘High-Performance Podcast’ – it’s well worth a listen!

In business, Google is an obvious candidate to be highlighted for its culture, but what about here in the UK? BUPA and Innocent Drinks, amongst others, get reviewed highly – are there any other standouts?

#Culture #Leadership